Innovative Communities from Hyper-Local to Global

Thu, 2007-02-15 18:48Roland Harwood

Everybody knows about the importance of place: Silicon Valley is the primary example of a high tech cluster, with the UK equivalent being Silicon Fen (around Cambridge). Places can have a buzz about them for one reason or another, as a hot bed of creativity or innovation. Economists talk about economies of scale through shared suppliers, customers, staff, institutions etc. The theory being that the tacit knowledge between all the various ‘actors’ is very sticky and difficult to transport. However, I’ve witnessed too many attempts to replicate Silicon Valley to far less glamorous locations; needless to say the results are often very poor, precisely because it is very hard to move this ‘sticky knowledge’ and replicate or manufacture the buzz of activity. Is this effort on boosting physical locations misplaced – should we be looking online for the Silicon Valleys of the future? An interesting aspect of the online world is that it is the context that brings people together online before the personality. This has potentially interesting spin offs as we find ourselves interacting with people we might otherwise ignore for whatever reason, therefore increasing our likelihood of exposure to new and better ideas (see Ron Burt for more on this). If our online communities are to collaborate together in a meaningful way then they need to build trust between participants. So I have 2 questions I’m keen to explore at Uploading Innovation:

  1. How do you build trust online in a meaningful way and how does it differ to offline relationships?
  2. What impact are online communities having on communities centred on locations and places?

So in summary, can we extrapolate any learnings as to how different communities build trust and collaborate, either physical or virtually, and how is the changing?


David Wilcox's picture

Building trust

Umm, it depends:-) I find the process of building trust online is influenced hugely by the situation, culture, the people, and what they are trying to achieve. Do they know each other? Are they confident online? Are they "open source thinkers"? and so on. This paper on The Participatory Challenge has analysis and tips. However, one essential in a diverse community or network is what's becoming known as a technology steward. Nancy White has a lot on this.

How about modelling the process in this community - the site and its links. Invite people to do something together and see what's involved in making that happen ... maybe one thing next week before the event, then something after. See the difference, invite people to reflect. However, just as an event needs a facilitator, I think we will find an online community where people don't know each other needs some stewarding.

 


Roland Harwood's picture

Trust me, I'm a doctor...

...of physics not medicine I'm afraid. 8) 

Thanks for the reply - I was really interested in Trebor Scholz's extreme sharing networks in The Participatory Challenge. I absolutely agree that energy expended on competition rather than collaboration is often redundant, and that little of the success of a network has to do with the newest piece of technology.

In developing NESTA Connect I think my role is increasingly that of a social anthropologist, socialogist or psychologist - some kind of 'ologist at least (to paraphrase Maureen Lipman) - the technology is barely relevant or certainly best when invisible, even though that is my own background and comfort zone.

One of his guidelines for practical collaboration is to combine online collaboration with face-to-face meetings to speed up the process. Can we speed up the way we build up trust through different modes of communication or is it simply a different type of relationship?


David Wilcox's picture

Speed trusting

The benefit of f2f lies partly in the intangibles .. look and feel ... and the quick reading we get of people. Also we have multi-threaded conversations with asides that check out people's interests and history. We get the person in the round. 

Asynchronous text-based online conversation doesn't do that well. Blogging helps because you get more feel for the person, their passions.

We can do better online if we mix media ... so some blogging, some Skyping, some picture sharing, some video. 

I'm currently planning with others what the Americans might call a digital barnraising. The purpose (in part) will be to  put together glossary, articles, video, how-to stuff on social media tools for collaboration that will end up on my wiki and a couple of others. We'll ask people to share the stuff they have, and in the process discover like-minded people. We'll use different media during the process. We'll try and create some trusted space, and also make it fun.

We are just starting to put the process together so I'll share that when I have it. 


Lucy Hooberman's picture

digital participation , collaboration and cooperation

A great field and a huge one.  If you don't yet know it Ronald check out Howard Rheingold's cooperation commons blog and wiki - packed full of papers and resources and tackling some of the same issues.

http://www.cooperationcommons.com/cooperation-commons


Roland Harwood's picture

IoCT and Barnraising

Thanks Lucy. I keep an eye on cooperation commons which is really useful and am actually off to see the Institute of Creative Technologies this afternoon where Howard Rheingold is a visiting prof in the UK.

David - re the digital barnraising, this sounds intruiging and I'd be keen to find out what happens. What stage are you at with this?


David Wilcox's picture

Digital barnraising aka wiki collaboration carnival

Roland - I'm just finalising with my US collaborators an invite to UK and US bloggers interested in collaboration and social media. We'll ask them for blog items, images, videos, articles etc around key themes and a glossary. From the core we'll widen to a general invite.

This first round of content will be organised on our two linked wikis. We'll then do a second round to fill in gaps, promote etc.

The general blog carnival model is here and here's a very successful one for (mainly US) nonprofit consultants.

What's different in our wiki carnival is combining the diverse power of blogging with the organising available on a wiki. We'll use other tools, so demonstrating what's possible as well as writing about it. The carnival will also raise the profile of contributors and help develop a blog community around social media and collaboration for social benefit.

It's just a voluntary effort at present. If we can tie in with NESTA/Uploading Innovation that would be great.


David Wilcox's picture

Social media wiki carnival

Now more details here of how Michele Martin and I plan a collaborative US-UK wiki carnival to gather goodies about the use of social media for nonprofits and collaboration.
Matt Hanson's picture

neologism: glocal

roland, a while ago i interviewed the creative director of mtv international. he was the first person i'd heard use glocal - actions/strategy that works on a global and hyper local level.

Thought I'd just offer another piece of jargon for you - I've found this one actually very useful shorthand.